Every step.
Every signature.
Actions raised in NCRs, audits, meetings, MOCs, and exemptions all live in one queue — assigned, due-dated, and tied back to the record they came from. Approvals route by policy, with passkey step-up on the calls that matter.
Actions
All modules · 47 open · 12 awaiting your sign-offOne queue. Every module.
Quality work used to live in six different inboxes. Now it's one — with a record-of-truth link back to wherever each item came from.
NCRs
Corrective · Containment · Preventive
Audits
Findings → corrective + verification
Meetings
Agreed actions raised in the room
MOCs
Implementation tasks + verify-return-to-nominal
Exemptions
Renewal, scope-change, expiry follow-up
Documents
Approval routing · acknowledgement chasing
Up to three serial steps. Delegation built in.
An approval chain is a property of the record's risk and policy — not a private convention. Configure up to three serial signers per record type; each step can have a primary and a delegate. The chain is part of the audit trail, not a side-channel email.
Identity proven at the moment of decision.
On the calls that matter — approving a high-risk MOC, signing a customer-facing concession, releasing a controlled document — the system asks for a passkey at the click. Five-minute confirmation window, full audit log entry, no per-feature passwords to manage.
Closure notes are required. Evidence is welcome.
An action closes when the assignee writes specific notes about what they did — no scrolling past a placeholder textarea. Evidence is optional but encouraged: link a document version, drop a photo, attach a meeting where it was signed off. Verification is its own step when policy demands it.
Open · In progress · Verify · Closed.
States are deliberately small. Open is what you've been given. In progress means you've started. Verify means you're done but a second person needs to sign off (set per record type). Closed is final and read-only. Re-opening exists, leaves an entry in Activity, and never silently undoes the previous closure.
Linked back. Always.
Every action shows where it came from. Every source record shows the actions it raised. Audit trails reconstruct themselves.
Every action carries its source
ACT-2026-0182 didn't appear out of nowhere. It came from NCR-2026-0418, raised on the Press 4 jam audit. One click on the link, you're back at the parent record.
Filter by source, owner, or due date
Open the Actions list, choose 'Source: NCR', 'Due this week', 'Mine'. The filters compose. Save the combinations you use as views you can return to.
Closed in a meeting? Link the meeting.
Many actions are closed out in management review. Tag the meeting at closure and the audit trail captures who-decided-what alongside the closure note.
Permission-aware
Actions inherit the access of the source. If you can't see the underlying NCR, you don't see actions raised from it. Cross-facility queues filter automatically.
Get every step, every signature, in one place.
Pull every team's open work out of email and into a single, audit-ready queue with the approval chain built in.