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Onboarding checklist

The setup list that appears on the admin home for new organizations — eleven items grouped by phase, most of them auto-checked once you've configured the thing.

For
Org admins (first sign-in)
Find it at
Admin home (top of the page)
Reading time
5 min

In one sentence

When a brand-new organization signs in, a short setup list appears on the admin home — facilities, users, document categories, risk matrix, active standards — and most of it auto-checks itself the moment you do the thing.

Three things to remember
  • The checklist is the floor, not the ceiling. It covers the foundations every other module assumes are in place.
  • Items resolve in four states: Done (auto-detected), Reviewed (defaults are fine), Skipped (doesn't apply), Open.
  • Dismiss the panel any time — items stay in their settings pages, and you can come back to them later.

Where it appears

The checklist sits at the top of the admin home for any organization that still has open items. Once everything is done, skipped, or reviewed, the panel collapses into a small completion summary. You can also dismiss it explicitly — see Dismissing the checklist below.

app.qformance.io/admin
The admin home with the onboarding checklist at the top, showing some items done and others open

How items get checked off

Each item resolves to one of four states:

StateWhat it means
DoneQFormance detected the configuration from system state — adding the thing is enough, no separate "I'm finished" click required.
ReviewedSome items have sensible seeded defaults (AI settings on the platform key, default document categories). Click Defaults are fine to acknowledge you've looked.
SkippedFor items that don't apply to your org — single-site organizations skip facilities, role-only access models skip groups. Click Skip to mark complete without configuring.
OpenAnything not yet matched. The item links straight to the configuration page.

All three completed states render as the same green ✓. The audit trail records why each item was completed; the checklist itself only tracks completion.

The eleven items

Foundations

  • Add your facilities — physical sites where work happens. Used to scope documents, NCRs, audits, and to drive record numbering prefixes. Single-site orgs can skip.
  • Define departments — teams across your facilities, so records can be scoped to who actually owns the work.
  • Invite team members — anything more than the founding admin counts as done.
  • Create groups (optional) — saved lists of users for restricting visibility on sensitive documents. Skip if your access model is just roles. See Access Control.

Document control

  • Document categories — how documents are grouped on the library page. Defaults are seeded — review and customize if your structure differs.
  • Approval routing rules — pre-fill reviewer and approver on new documents based on category, class, or facility. Skip if you'd rather set them per-document.

AI, NCR, and risk

  • AI settings — choose the platform AI key or bring your own. Affects the document agent, AI summaries, and other AI-powered features. See AI Features & Settings.
  • NCR mandatory evidence — what evidence is required to close an NCR (failure report, customer confirmation, etc.). Defaults are seeded.
  • Risk matrix — likelihood and impact dimensions plus low/med/high thresholds, used across NCR, MOC, FMEA, and the risk register. The 5×5 default works for most orgs; customize if your scoring scheme differs.

Compliance scope

  • Reference number label — customize the per-record external reference label (e.g. Job Number, VIN, Lot Number). Skip if you don't track external references.
  • Active standards — which ISO standards your org is certified against. Drives compliance mapping, audit topics, and gap analysis. Anything other than the seeded default counts as customized.

Auto-detection rules

Most items watch for any configuration in the relevant area — adding a single facility, group, or document category counts as done. A few items use richer rules:

  • Invite team members — counts active profiles; needs more than one.
  • AI settings — done once you switch to your own provider key; staying on the platform key requires the explicit "Defaults are fine" acknowledgement.
  • Reference number label — done when the label is changed from the seeded default.
  • Active standards — done when the active list differs from the seeded default.

Dismissing the checklist

A top-level dismiss action removes the panel from the admin home for everyone in the organization. Dismissal is per-org, not per-user. Items continue to live in their normal settings pages, so you can come back to them at any time.

The system never auto-dismisses. The panel just collapses when complete.

What happens after

Once the checklist is complete or dismissed:

  • The admin home reverts to the standard dashboard.
  • Every item is still reachable via Admin → Organization or its specific settings page.
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